Is your HR department struggling to keep up with high company turnover? Are you spending too much time and money on training? Are your employee benefits weighing you down? When was the last time your policies have been updated, and who has actually read them? These are all questions that we can help with.
Does your policy handbook need to be updated? Has it been reviewed for labor laws? We can help you create a professionally bound policy handbook that will protect you from certain liabilities, and make sure all of your employees read and sign off on it.
Does your staff actually know what their responsibilities are? Are your training costs out of hand? We develop professional training manuals and schematics that will drastically improve consistency. And guess what? We can do the technical writing, editing, product photography, formatting, graphic design, and publishing for you.
Imagine being able to accept an electronic application, and if the person is hired, with one click you can transfer the applicant’s information to their digital employee file, send an email to the new hire with study material and confirmation for their orientation, and schedule training with certified trainers in the department they’re going to be working in. All this is possible. We can take a 2-hour process and turn into a 2-second process. We’ll analyze your current administrative processes, and can develop and install automation software that your HR team needs to get more things done in less time.
If your current application process is done on paper, your HR department is certainly wasting too much time on scanning in the applications, sending them to other departments, setting up interviews, and wading through hundreds of previously filed applications to find people when you need someone ASAP. This can literally take all day, and that’s just getting someone in for an interview. All of these tasks can be automated and/or simplified through the development of an online application management system. Your electronic form can be installed on your website, and can be converted to a PDF that looks identical to your current paper version. You’ll also be able to quickly search through the database of applicants using a number of identifiers.
Now-a-days, customers expect businesses to have a mobile-ready website. A website can also be great for your staff by providing them with an online training portal. Streamline your orientation process, upload training tutorials, allow employees to download schematics, and require employees to sign off on new policy updates, all from your website. Our websites are designed for functionality, and can be developed for a fraction of the cost of our competition.
Your company can be temporarily or permanently shut down by unwarranted scheduling, improper documentation of disciplinary actions, and even having I-9’s filled out with two different colors of ink. We take a detailed look at your schedules, labor reports, employee files, and hiring strategies to ensure that your following the labor laws.
We’ll help you develop a simple talent management tool that will allow you to keep track of your employees’ growth, and put them on a plan that’s incredibly easy to maintain. A need for improved productivity and cross-training will be a thing of the past.
Does your staff know how to handle complaints properly? What if an employee has a seizure? Do they know how to handle slip-and-falls without admitting fault? What would they do if they were robbed at gun-point? How do they handle an intoxicated customer? These are just some of the topics we cover in our situational training program that helps prevent your company from being liable for damages and hospital bills. This much-needed program encompasses all employees on-site before or during your hours of operation.
Do you have an employee that’s breaking rules, but don’t have the evidence to back up your claims? Do you even know what’s going on when you’re not around? Our Anonymous Consumer Analysis (ACA) program will actually show you what your customers are experiencing. We can act as a customer wearing hidden cameras with audio capabilities. We’ll give you a detailed report with hard evidence to take with you to court.
If you’re like most companies, you’re probably paying someone hundreds of dollars to personally train new hires. Save some time and money with your own training videos that new hires can watch on their own time directly from their desktop or mobile devices. Obviously there needs to be some hands-on training; however, basic orientation topics like equipment safety, as well as commonly messed-up procedures can be translated to digital film. We have the equipment and software to produce and edit training videos.
We know what we’re good at, and we know what we’re not good at. As an active member of the Trusted Advisor Network, we have a plethora of other consultants at our fingertips to assist you with hiring and retention, behavioral assessments, management training, conflict mediation, public relations, legal representation, and more.